Frequently asked Questions

We specialize in truly personalized, private tours, moving beyond standard itineraries. Our local expert guides craft a day unique to your preferences, whether you're seeking exclusive boutique wineries, specific varietals, or a mix of breweries and gourmet food experiences. We offer a relaxed, seamless journey with door-to-door service, ensuring you experience the very best of Margaret River on your terms.

Absolutely! Private, tailored wine tastings are our specialty. When you book with Grape Escape WA, you're not just getting a driver; you're getting a local connoisseur who will work with you to select wineries based on your preferred styles (e.g., Cabernet Sauvignon, Chardonnay, organic wines), or even focus on behind-the-scenes experiences if available.

Yes, all our tours are private charters designed for comfort and exclusivity. Our vehicles provide a relaxed atmosphere, and our tailored itineraries mean you receive a premium, unhurried experience, whether it's a romantic getaway or a special occasion with friends.

Beyond standard cellar door visits, we can integrate unique experiences like gourmet picnics at scenic spots, visits to artisanal chocolate or cheese producers, or even incorporate distillery and brewery stops. We aim to make your tour a holistic culinary and cultural adventure.

Our tours are perfect for small groups, couples, or even solo adventurers seeking an exclusive and intimate exploration of Margaret River. We can accommodate various group sizes and ensure a personalized journey.

Yes! Grape Escape WA is proud to offer "Pawsome Tours," Margaret River's first dedicated pet-friendly wine tours. We've scouted the best dog-friendly wineries, breweries, and outdoor spaces, and can even arrange dog minding for venues where pets aren't permitted inside.

Simply contact us via our website, phone, or email. We'll discuss your preferences, suggest itinerary options, and provide a personalized quote. Once confirmed, we handle all the bookings and logistics, so you can just relax and look forward to your Margaret River adventure.

Our private tours are priced per vehicle, offering excellent value for tailored experiences. Pricing starts from $399 for up to 5 hours of exploration. Please note that wine tasting fees and lunch costs are paid directly to the venues and are not included in our tour price, allowing you maximum flexibility.

We offer convenient door-to-door service, picking you up directly from your accommodation anywhere within the Margaret River Region. For pick-ups outside this area, please contact us to discuss options.

We pick you up from your accommodation anywhere in the Margaret River region, from Busselton, Dunsborough, Yallingup, Cowaramup, Gnarabup to Augusta & Bunker Bay. If you are staying a little further out then contact us and we will put together a package for you.

For group tours, we will confirm your exact pick-up time via text message the night before the tour – it is generally around 11am. For private charters it is up to you – we will agree an itinerary based on the length of the tour you have booked and confirm with your prior to the tour once all the bookings with venues have been confirmed.

The short answer - no, lunch is not included on any of our private tours. Why? Because we like to plan each tour individually and some people want a budget friendly lunch while others are wanting to splash out on something a bit more decadent like a 5 course degustation - we are all about bespoke tours and for us to include the cost of lunch in a tour would take away from the flexibility of going to any restaurant in the region and ordering exactly what you want.

We will fully plan the itinerary and make all the bookings for you so there's nothing for you to do except for look forward to the day ahead. Every winery has a different tasting fee and in an effort to keep our guests costs to a minimum we have chosen not to charge this as part of the tour cost. As a result tasting fees will be paid direct to the winery on the day of the tour at guests expense - however, these are usually refundable on purchase of wine so if you plan to pick up a bottle at each stop then you won't pay tasting fees. To read more about this we have written a blog on the subject. https://www.grapeescapewa.com.au/single-post/2020/01/24/Tasting-fees-in-Margaret-River

There are over 100 cellar doors in the Margaret River region and all offer slightly different experiences & wines, we like to chat to our guests and find out about them, where they are staying, what they like to drink and then we pick the wineries based on this discussion. We don’t have a set route and visit different wineries every day. If you have any favourites then let us know and we can try to include them in the tour. It takes on average around 2hrs per tour to complete the planning & booking of each itinerary - as such, we only organise this once we have a confirmed booking. These custom planned itineraries are part of what you are paying for in the cost of your private tour.

Unfortunately, your four-legged friend is only able to come along if you book a private tour. Why not get a group of friends together and we can take your group & your pooch where ever you like for a fun filled day out.

Absolutely – if you book a private charter we will take you to any of the breweries, distilleries etc. However, on our group tours we focus on wine as that is where we have the best knowledge and passion to be able to deliver a premium tour to our customers.

We sure can – make sure you let us know at the time of booking and we will inform the wineries who will make sure you receive a delicious meal suitable to your requirements

We sure do – just go to the Book Now page and select the tour you would like to purchase and you will see the option to purchase as a gift. Gift vouchers have an expiry of 3 years.

If we have to cancel a tour due to COVID-19 related restrictions which prevents the tour from going ahead then a full credit will be provided, please do not ask for a refund. Private Charter & Pawesome Tours We charge a non-refundable 20% deposit at the time of booking. If tour is cancelled within 7 days of the tour date then the full amount of booking will be charged, no credit note will be offered in this situation. For group tours: Cancellations inside 14 days incur a 50% cancellation fee. Cancellations inside 72 hours incur full charge as cancellation fee. Any refunds are subject to a service fee of $20 per person & do not include merchant fees.

Sorry unfortunately not! It’s illegal to have open alcoholic beverages in any of our vehicles, regardless of if it is a private charter or not. The wineries provide very generous tastings and you will not be short of any wine for the day so it’s best to sip water on the bus in between stops so you can enjoy the whole day.

Of course! If you’d like to purchase a couple of bottles at each stop and put together a mixed case of wine – we can send it home for you. For Australian capital cities the charge is $30 per case of 6 or 12, for other destinations chat to us on the day for a quote.

No - we don't get anything from wineries if you purchase wine on tours with us - there is no motivation for us to take you to particular wineries because of any kick-backs. We select the wineries to visit based on the taste preferences of our guests and where we think will be a good match on the day. There is never any pressure to buy - although a lot of the wineries we visit only sell at cellar door so if you find something you like it's always nice to take something home as you may not find it at any bottleshops.

For specific details regarding our cancellation policy, please refer to our website's Terms and Conditions or contact us directly. We understand plans can change and aim to be as flexible as possible while respecting our commitment to our guides and pre-booked venues.